The City of Twin Falls will be switching to a new internal software the last week of January 2026. To see how this may effect your utility billing process, please visit our website www.tfid.org and then Utility Billing.
By registering your account, you can view your bill, payment, and water usage history. You can register your account even if you don't utilize the online payment portal.
When entering your account number, be sure to use a dash (-) as it appears on your bill.
When you enter your name, please enter in all CAPITAL LETTERS to match our database.
To set up AutoPay, please visit https://forms.tfid.org/Forms/AutoPay
To pay by phone using our automated system, please call (208) 944-9475.
Returned payments will be assessed a Returned Payment Fee as outlined on our Master Fee Schedule
Need to start or stop service? Please submit your request online:
